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Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Trusted Terrains ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name (first and last name)
• Phone number
• Email address
• Project details and inquiries
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our consultancy services
• Respond to your inquiries and requests
• Send relevant project updates and communications
• Analyze website usage and improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary for service delivery
• Legitimate Interests: For business operations and communications
• Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Trusted service providers and contractors
• Legal authorities when required by law
• Third parties with your explicit consent

6. Your Rights (GDPR & CCPA)

You have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request transfer of your data
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generally, we retain contact information for 3 years after last contact, unless you request earlier deletion.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and staff training
• Secure data storage and backup procedures

9. International Data Transfers

If we transfer your data internationally, we ensure adequate protection through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Other appropriate safeguards as required by law

10. Cookies and Tracking

We use cookies to enhance your experience. You can control cookie preferences through our cookie banner and browser settings. For detailed information, see our Cookie Policy.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with the revision date.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Data Protection Officer
Email: [email protected]
Phone: +1 (555) 123-4567
Address: [Your Business Address]

14. Supervisory Authority

If you believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection authority.